Why is the TV Tuner missing in the Octavia Scout 8" Columbus Infotaintment Unit

[Frosty]

I bought a new 2016 Skoda Octavia Scout Premium 132-TSI 4x4 Crossover about 1 month ago.
I chose it because compared to all the other specced up makes of Crossovers and SUV's of similar size and price it has the most safety features and comfort conveniences as standard.
It has the 8" Colombus Infotainment unit.
But the tv tuner as is described in the owners infotainment manual is not in the unit.
Can someone explain why the tv tuner missing.
I'm really annoyed because the Scouts 8" Colombus unit with tv tuner was one of the things that helped me make my decision after seeing it in the owners manual.

Is it missing because my Skoda Scout is an Australian version?

In the Infotainment Owners Manual for the Skoda Scout, the info on the TV Tuner for the 8" Colombus unit is on page 36.
__________________________
TV tuner
TV function
Main menu Applies to Columbus.
Fig. 32 TV Tuner: Main Menu
›To display press the main menu button  , then the functional surface  surface. Main menu » Fig. 32 Area with additional information on the station (e.g.  - The station is stored in the memory list,  - The electronic program guide is available, - The video text is available etc. Station name Transmission time and name of the program Changing the station Signal source selection Memory list List of available stations Station search EPG / teletext Menu settings TV tuner  A B C
     (i) Note ■ For safety reasons, the image display is switched off at speeds over 5 km/h. Only the sound continues. The message: Vehicle is in motion, appears on the screen. The display has been switched off for your safety. ■ Tap on the function  Also offers the option to select AV (Audio Video Signal) as a signal source. However, no input is present in the vehicle for this source.
List of available stations and preset list In the list of available stations, stations that have an adequately strong signal are presented in alphabetical order. ›to Display the list of available stations From the TV tuner main menu , tap on the functional surface  Tap or the controller  Turn. ›To Store a station on a station button in the list of available stations first tap on the functional surface Save and then the corresponding preset button. Up to 99 stations can be stored in the preset list.
Find available stations and select The unit has a TV tuner to receive digital TV channels DVB-T and DVB-T2 (only Codec h. 264). Setting stations ›In the main menu TV tuner press the function surface  →  or  surface. A search commences in the selected direction and stops at the next station group with sufficient signal strength. The search is performed again by pressing the function surface  or  stopped. Select a station from the preset list ›In the main menu TV tuner press the function surface  surface. ›Select the desired station. Select the station from the station list ›In the main menu TV tuner turn the control  turn or the functional surface  surface. ›Select the desired station.
EPG and teletext
Fig. 33 Control surfaces for EPG and Teletext
The TV tuner allows displaying the EPG (Electronic Program Guide) and teletext in the device screen. ›To Display the EPG From the main menu TV tuner tap on the functional surface  Tap→ EPG. EPG and the control surface » Fig. 33 -  are displayed. ›To Display teletext From the main menu TV tunerTap the functional surface  → teletext. Teletext and the control surface » Fig. 33 -  are displayed. By tapping on the function surface  The operating surface is displayed with a numeric keypad » Fig. 33 - . Functional surfaces in the operating areas Symbol » Fig. 33 Function  /  Move the operating surface left / right  /  Show / hide full screen display of the control surface  Close the control surface  Change the text size (zoom)  Return to start page (teletext)
 / 
Switching between numeric keypad and directional arrows (teletext)  /  /  /  Movement in the EPG/teletext  Change the teletext display  Confirmation

Switch to the station to watched according to the EPG entry  Display program information for the last 24 hours (EPG)
Symbol » Fig. 33 Function  Display program information for the next 24 hours (EPG)
 /  /  / 
Display the specified line in the lower teletext page (the same colour field or number)
Settings ›In the main menu TV tuner press the function surface  surface. ■ Arrow buttons- Set the station select function in the TV tuner menu ■ Preset list - Change between stations stored in the preset list ■ Station list - Switch between all available TV stations ■ Screen - Brightness, contrast and colour settings ■ Format: - Selection of aspect ratio ■ Audio channel: - Audio channel selection ■ TV standard: - Selection of TV-Region ■ Subtitles - Enable / disable the subtitle display ■ Sound - sound settings ■ Automatic station tracking - Switch on / off the automatic station tracking ■ Preset list - Management of the storage list.
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I've copied and pasted the above from a pdf version of the manual so it isn't exactly as is in the manual.
But I can't see anywhere in this manual where it says the TV Tuner is not available in our Australian model of the MYI6 Octavia Scout Premium 4x4 Crossover

[Mysticality]

Unfortunately, not everything in the user manual is available in Australia.
We also don't get High Beam Assist, or the road sign recognition.

[jnrdavo]

yeah, not sure on that one mate. What did your sales guy say?

Also, maybe go to another show room and ask if it comes with one as standard, or an option.

I purchased a new jeep 6 months ago, and I'm in a similar boat. Sat nav has stopped working correctly. I can't even enter in a state other than NSW!!

[Frosty]

yeah, not sure on that one mate. What did your sales guy say?

Also, maybe go to another show room and ask if it comes with one as standard, or an option.

I purchased a new jeep 6 months ago, and I'm in a similar boat. Sat nav has stopped working correctly. I can't even enter in a state other than NSW!!

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G'day jnrdavo,
On the test drive the salesman whizzed through the infotainment unit and I didn't realize there was no tv tuner.
I think the right thing to do would be to point out omissions from what the manuals and brochures say. Especially when yer handing over 45 to 50 k.

[jnrdavo]

yeah ok, I can see both points of view.

Unfortunately the manuals are very 'generic' and not market specific (which I agree with you, they should be).

I also agree with you, the sales guy should tell you what is included in the car, especially if you have shown an interest in a particular feature/module (tv) and it won't be coming with the car.

There is a potential to retro fit one, but will come down to your budget. Really good shops can install factory modules, and you may find your car has all the appropriate wiring etc and you just need to plug in the tv module for it to work. On the flip side, you may need additional wiring, an aerial etc..

Did you get a chance to ring another dealer and see if they are fitted to any new cars? Maybe do that and see how much the 'option' costs.. That will at least tell you if they are available in Australia.

You can also give the guys a call at auto fidelity and see if they can retro fit... It's probably not cheap, but price is relative to everybody...


On a side note, I just got a call back from Jeep (with 2 year old maps) and was told that I have to wait for a firmware upgrade to 'fix' my satnav problem. I can't change states, so that's going to be a pain around the Christmas period when I'm going to three states!

All this from a system that was working, was 'upgraded' with software, now you can only find places in NSW... A $65K car... that you can't update the maps (even if you pay)..